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Terms & Conditions

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Last updated: 08.11.2025

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1. Introduction
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Welcome to The Comms Clinic (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.thecommsclinic.co.uk (“Website”) and the purchase or booking of our consultancy or related services (“Services”).

By using our Website or booking our Services, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Website or book any Services.

 
2. Who We Are
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The Comms Clinic is a UK-based communications consultancy providing strategic advice, training, and related services.

Email: pete@thecommsclinic.co.uk
Website: www.thecommsclinic.co.uk

We are based in the United Kingdom and operate in accordance with UK law.

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3. Use of the Website
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You agree to use our Website lawfully and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of it.

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You must not:

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  • Use the Website for any unlawful or fraudulent purpose.

  • Interfere with or damage the Website or its security features.

  • Attempt to gain unauthorised access to any part of the Website, its servers, or data.

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We reserve the right to suspend or terminate access to the Website if these Terms are breached.

 
4. Consultancy Services and Bookings
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4.1 Booking a Service
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You may book Services through our Website or by contacting us directly.
All bookings are subject to confirmation and availability.

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4.2 Payment
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  • Payment terms will be displayed at the point of booking or detailed in your invoice.

  • Unless otherwise agreed, payment must be made in full before the Service is delivered.

  • We may use a third-party payment processor; your data will be handled securely in line with our [Privacy Policy].

 
4.3 Cancellations and Rescheduling
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  • You may cancel or reschedule your booking by contacting us in writing at pete@thecommsclinic.co.uk.

  • Cancellations made more than 48 hours before the scheduled session will receive a full refund or may be rescheduled without charge.

  • Cancellations made less than 48 hours before the session may be charged in full, at our discretion.

  • If we need to cancel or reschedule, we will notify you as soon as possible and offer an alternative date or a full refund.

 

4.4 Delivery of Services
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Services are delivered as described on our Website or as agreed in writing.
We will make reasonable efforts to deliver Services as scheduled, but we cannot be held responsible for delays caused by factors outside our control (e.g., illness, technical issues, or force majeure events).

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4.5 Professional Advice Disclaimer
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All consultancy advice is provided in good faith based on the information available at the time.
We do not guarantee specific outcomes or results from implementing our advice or strategies.

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5. Intellectual Property
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All materials, templates, training resources, and written content provided by The Comms Clinic (including content on this Website) are protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any of our materials for commercial purposes without our prior written consent.

 

6. Limitation of Liability
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To the fullest extent permitted by law, The Comms Clinic shall not be liable for:

  • Any indirect, incidental, or consequential loss or damage.

  • Any loss of profits, business, or data arising from the use of our Website or Services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by UK law.

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7. Accuracy of Information
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We make every effort to ensure the accuracy of information on our Website.
However, the content is provided for general information only and should not be taken as professional advice specific to your circumstances.

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8. Links to Other Websites
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Our Website may include links to external websites operated by third parties.
These are provided for convenience only. We do not control or endorse the content of these sites and accept no responsibility for them.

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9. Data Protection and Privacy
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We take your privacy seriously.
Any personal data collected through our Website or Services will be handled in accordance with our [Privacy Policy], which complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

10. Changes to These Terms
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We may update these Terms from time to time.
Any updates will take effect immediately when published on this page.
Your continued use of our Website or Services after such updates constitutes acceptance of the revised Terms.

 

11. Governing Law and Jurisdiction
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These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. Contact Us
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If you have any questions about these Terms and Conditions or our Services, please contact:

The Comms Clinic
Email: pete@thecommsclinic.co.uk
Website: www.thecommsclinic.co.uk

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