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Privacy Policy

A legal disclaimer

Last updated: 08.11.2025

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1. Introduction
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Welcome to The Comms Clinic.
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us via our website www.thecommsclinic.co.uk

By using our Website, subscribing to our newsletter, or contacting us directly, you agree to the terms of this Privacy Policy.

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2. Who We Are
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The Comms Clinic is based in the United Kingdom and provides communication and marketing-related insights and services.

Email: pete@thecommsclinic.co.uk
Website: www.thecommsclinic.co.uk

We are the data controller responsible for your personal information.

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3. Information We Collect
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We collect and process the following types of personal information:

  • Email address - when you subscribe to our newsletter.

  • Contact details and correspondence - when you email us directly or submit an enquiry via a contact form. This may include your name, email address, and any information you choose to include in your message.

  • Technical data - such as your IP address and basic browser information, collected automatically to help maintain website functionality and security.

We do not collect any unnecessary personal data or sensitive information.

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4. How We Use Your Information
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We use your personal data for the following purposes:

  • To send newsletters and updates (only if you have subscribed).

  • To respond to your enquiries and provide information about our services.

  • To manage and improve our website and communications.

  • To comply with legal obligations.

We will never sell or rent your personal data to third parties.

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5. Lawful Basis for Processing
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Under the UK GDPR, we process your data using one or more of the following lawful bases:

  • Consent - for newsletter subscriptions and optional marketing emails.

  • Legitimate interests - when responding to direct enquiries or correspondence related to our services.

  • Legal obligation - when we are required to retain certain records for compliance purposes.

You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

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6. Data Storage and Security
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We store your information securely and only for as long as necessary for the purposes outlined above.
If you contact us by email, your message will be stored on our email system.
If you subscribe to our newsletter, your email address will be stored by our email service provider.

We take appropriate security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data.

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7. Sharing Your Information
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We may share your data with trusted third-party service providers who help us operate our website or communications (such as website hosting or email newsletter platforms).
These providers are required to keep your information secure and use it only in accordance with our instructions.

We do not share personal data outside the UK unless adequate data protection standards are in place.

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8. Your Rights
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Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict our processing.

  • Withdraw your consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) — www.ico.org.uk.

To exercise any of these rights, please contact us at pete@thecommsclinic.co.uk.

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9. Cookies
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Our website may use cookies or similar technologies to improve your browsing experience and analyse website performance.
You can manage or disable cookies through your browser settings.

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10. Changes to This Policy
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We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “last updated” date.

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11. Contact Us
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If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

The Comms Clinic
Email: pete@thecommsclinic.co.uk
Website: www.thecommsclinic.co.uk

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